Effective October 28, 2026
These terms apply when you use the Multi Point Pro app, website, or web version ("the service"). Multi Point Pro is a product of Multi Point Home Inspections LLC ("Multi Point Pro", "we", "us", "our"), which owns and operates the service. By starting a trial, buying a subscription, or using the service, you agree to these terms.
The service and everything in it belong to Multi Point Pro and are protected by copyright, trademark, and other laws. This includes the app, the web version, the website, the report templates and layouts, the comment library, the text, designs, and graphics, the user guide and videos, and the Multi Point Pro name and logo. You don't own the software; you're given permission to use it.
While your trial or paid plan is active, we give you a personal, non-exclusive, non-transferable licence to use the service for your own inspection business, on the number of devices your plan allows. You may not: copy, sell, rent, lend, sublicense, or give away the software; share your account or unlock codes; modify, reverse engineer, decompile, or take apart the software, except where the law allows it; get around or interfere with the trial, licensing, or unlock codes; or use the service, its templates, or its content to build a competing product. All rights we don't expressly give you are reserved by us.
New accounts get one free 14-day trial with every feature. No payment details are needed. One trial per person and per device.
Plans are billed monthly or yearly in advance and renew automatically until cancelled. You can cancel at any time in My Account (Manage billing) or by emailing us; your plan keeps working until the end of the period you've paid for. Prices are shown on our pricing page and may change; any change applies from your next renewal, and we'll email you at least 30 days before.
Because every plan starts with a free trial, payments are generally non-refundable. If you were charged by mistake, or ask within 14 days of your first payment of a yearly plan, email us and we'll refund it in full. Monthly payments are not refunded for partly used months.
If your trial or subscription ends, the app becomes read-only: your reports stay on your device and you can still open them and create PDFs, but you can't start or change inspections until you subscribe again. We never delete your reports because a plan ended.
Your plan is for you, the person who signed up, on the number of devices your plan allows. Don't share your account or unlock codes. You're responsible for keeping your devices and email account secure.
You own your reports and everything you enter. Multi Point Pro is a tool to help you write them; you are responsible for your inspections, your findings, and the content of your reports, including any wording suggested by the AI features, which you should always review before using. The service does not give professional, legal, or engineering advice.
Your reports, photos, and other information are stored on your own device, and you are responsible for keeping regular backups of them (Settings › Backup) in a safe place other than the device. Sync, where your plan includes it, is a convenience and not a replacement for backups.
To the fullest extent allowed by law, we are not responsible for any loss, corruption, or deletion of your data, reports, photos, or other content, whatever the cause. This includes a lost, stolen, broken, or reset device; uninstalling or reinstalling the app; app or operating-system updates; sync or network problems; software errors; or the service being unavailable.
The Wind Mitigation, 4-Point and Texas TREC (REI 7-6) reports follow the published forms as we understand them, but forms, insurer and regulator requirements change. You are responsible for checking that your reports meet the current requirements of your state, your license, and the insurers or clients you work with.
We work to keep the service running and improving, but we can't promise it will always be available or error-free. Features may change over time.
To the fullest extent allowed by law, the service is provided "as is" and "as available", without warranties of any kind, whether express or implied, including any warranties of merchantability, fitness for a particular purpose, accuracy, or non-infringement. We don't promise that the service will be uninterrupted, error-free, or secure, or that it will meet your needs.
To the fullest extent allowed by law, we are not liable for any indirect, incidental, special, consequential, or punitive damages, or for any lost profits, lost business, lost data, or claims made against you by your clients or anyone else, arising from your use of the service or your inability to use it, even if we were told such damages were possible. Our total liability for any claim relating to the service is limited to the amount you paid us in the 12 months before the claim.
You agree to defend and cover us against any claims, losses, or costs (including reasonable legal fees) arising from your inspections, your reports, your dealings with your clients, or your use of the service in breach of these terms.
We may suspend accounts that break these terms, for example by sharing unlock codes. You can ask us to close your account at any time.
We may update these terms from time to time. If we make an important change, we'll email you before it takes effect. Using the service after that date means you accept the updated terms.
These terms are governed by the laws of the State of Florida, United States, without regard to its conflict-of-law rules.
Questions about these terms? Email info@multipointpro.com.
